FAQ

Q- I've placed my order - how will I get my presets?

A- You will receive an email within minutes with a download link to get your presets. If you don't see it in your inbox, be sure to check your spam / junk folder just in case it ended up there on accident!

 

Q- How do I know the presets will work with my software?

A- Each product webpage has a "supported DAW" section - if you're using one of these DAWs, we guarantee that your presets will work on your system. If you run into any issues at all, our support team is ready to help get you up and running fast and easy.

 

Q- I just got my preset - now how do I install the presets?

A- Check the download - we've included step-by-step instructions and a short video tutorial to show you exactly how to install the presets for your DAW. It should only take ~1 min to install, but if you need any assistance our support team is ready to help - contact us here!

 

Q- Can I use these presets on a commercial mix / can I charge people for mixes where I use these presets?

A- Of course you can! We want you to make the best music and mixes you've ever made, and we want you to show them off.

 

Q- I accidentally ordered presets for the wrong DAW - what do I do?

A- Not a problem at all - mistakes happen! If you did not select a preset when placing your order, our system sends you the FL Studio version. However, if you didn't select a preset and wanted a different version, just reach out to us by clicking here and explain what happened, and we'll help get you the right version.

  

Q- Can I sell these presets as my own?

A- No.

 

Q - Who do I contact if there's something wrong with my order?

A: If there's a problem with your order, let us know right away so we can straighten it out. Just reach out to us by clicking here and we'll be in touch right away!

 

Contact us
Still have questions? Contact us by clicking here and we'll get back to you within 24hrs!